Single App Experience | Jyotirmoyrabha.com

Single App Experience- Lumos

Lumos aims to provide a seamless and integrated user experience within an application. It facilitate effective and convenient communication between users, enhance user engagement, and improve the overall user experience within the application.

Problem Statement and Challenges

To Create a unified and seamless Single App for all the different features of Lumos, by reducing user confusion, Consistent user Experience, and better navigation.

The challenges were to understand the different features of Lumos, understanding user needs, and making people aware about Lumos and its capabilities.

Business Impact

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Project Timeline

Stakeholders Interview

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Competative Analysis

Heuristic Evaluation

Research insights

Goals

Persona

Maria Cooper

“I’m responsible for enhancing the experience of our product so that it is easily consumable by users. I often find myself bridging the gap between the user, the development team, and key business stakeholders.”

Loral

“I’m responsible for designing computer or mobile applications. The nature of my work is largely focused on creating for consumers. This involves understanding user needs, developing software solutions, monitoring performance and modifying programs as needed. .”

Mark Williamson

“My role is to plan and strategise the in-product communication, and also review and approve the publish requests of plugin instances. I often take part in creating the plugin instances too.”